JD Edwards Managed Services: Survey Objectives
There is a lot of coverage in the media and at Oracle user conferences about Cloud Computing and the move towards IT Managed Services. But what do JD Edwards customers think about Managed Services and what do they want in the foreseeable future?
Quistor, a leading Oracle Partner Specialised in JD Edwards EnterpriseOne and a leading provider of IT Managed Services for Oracle Technologies (such as JD Edwards), decided to conduct independent research to find the answers and make the findings available to JD Edwards customers. The objectives of this research were to understand what JD Edwards customers think about the use of Managed Services, based either on their own personal experiences or their perceptions based on what they have seen or heard.
Benefits of IT Managed Services
To understand what benefits or perceived benefits customers associate with managed services for their JD Edwards implementations we listed the benefits typically claimed by the market at large and asked the customers to comment on whether they felt the claims are of no real benefit, a benefit but not important or a really important benefit.
The chart below is sorted from top to bottom in order of the benefits regarded as very important.
Find out more by filling up the following form in order to download the full survey results: