Recent Updates

Important research for JD Edwards customers

13.07.2017

There is a lot of coverage in the media and at Oracle user conferences about Cloud Computing and the move towards IT Managed Services. But what do JD Edwards customers think about Managed Services and what do they want in the foreseeable future? I have been asked by…

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Fine-tuned monitoring and streamlined alert flows

6.04.2017

The Quistor Managed Services Technical (MST) provides proactive system and application monitoring at a competitive rate, in comparison to the costs for licensing, running and maintaining your own monitoring solution and without the management overhead caused by autonomous monitoring scripts scattered throughout your systems. Here’s how! The Solarwinds…

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The difference between Functional & Technical Support

14.02.2017

Being one of the leaders in functional & technical support for customers using JD Edwards, customers often ask us whether we can take over their support. Both technical and functional support. Taking over technical support is rather straight forward like the combination of technologies used. There are some…

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What is Quistor’s Managed Services Functional doing?

13.02.2017

In general, if we are asked about what MSF stands for, we would normally reply that it is an outsourced team providing support to the end-user for some specific application or group of applications. In fact this is true, but we will now also explain this concept in…

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Managing Services Anytime, Anyplace, Anywhere

13.02.2017

Managed Services Technical (MST), the technical heart of Quistor Keeping your system running and performing is critical to your business. For some companies seconds count within their business processes. Maintaining your competitive edge is critical. In the complex world of high tech IT, how to keep your ERP…

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ITIL guide to our Service Desk

13.02.2017

Our goal is: keep normal service operations! ITIL configure and describe all steps from Business relationships to the day by day tasks and how to improve the services. Keeping very close to all these recommendations will ensure the success of your mission. There is an entire world of…

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