JD Edwards: What do customers think about Managed Services?

JD Edwards: What do customers think about Managed Services?

JD Edwards Managed Services:  Survey Objectives There is a lot of coverage in the media and at Oracle user conferences about Cloud Computing and the move towards IT Managed Services. But what do JD Edwards customers think about Managed Services and what do they want...
Ales Paril, Manager Services Operations

Ales Paril, Manager Services Operations

Quistor member since 2016 I joined Quistor – Prague office – in March 2016. Main task was to support the  Service Desk team in order to improve the quality of Managed Services. Next to the involvement on shifts as 3rd level support, I was assigned to 2...